Sales Administrative Assistant

Omni Ft. Lauderdale Hotel

Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel!

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Responsibilities

• Schedule & prioritize workload to meet deadlines of all managers.
• Type and distribute all correspondence, including proposals, booking notices, letters, contracts, etc. for assigned managers, ensuring that all correspondence is 100% accurate.
• Utilize Delphi correctly, to ensure managers can accurately track, book and follow-up on all accounts/bookings.
• Assist in the accurate distribution of lead caching by territory.
• Assist Sales Team with all Site preparation and support with sales kits / brochures etc.
• Assist managers with sales calls and participate in sites, FAMs, trade shows and other related market events as required.
• Assist Sales with collecting & routing favors (e.g. rooms/loyals/VIPs/upgrades) for individual reservations through the Group Reservations Coordinator. Confirmed Group requests go through Group Reservations Coordinator/Conference Services Manager.
• Maintain account/booking files and ensures that all information is included in file, i.e. accurate traces, turnover-checklist, history, letters, emails, deposits, letters, etc.
• Ensures that all managers receive messages in a timely manner. (Messages to include name and phone number of callers, date and time call received).
• Coordinated general office functions.
• Liaise with other hotel departments to help ensure Sales clients' needs are met/exceeded.
• Performs other duties as assigned by manager.

ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT:

• Desktop computer (Opera, Delphi, Oracle, Birchstreet, Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner. Microsoft Excel proficiency required.

Qualifications

• Previous catering, convention services, or sales support experience required (Large convention hotel preferred). Other relevant event, meeting planning, or hotel operations experience will be considered.
• High school education required, college degree preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
• Ability to accurately and efficiently input information into computer systems, with developed computer proficiencies. Delphi experience strongly preferred.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to think clearly, quickly and make concise decisions.
• Ability to work well under pressure, dealing with many guest requests/questions within a short period of time.
• Strong organizational skills with the ability to prioritize and multi-task in a fast-paced environment. Ability to prioritize and organize workload to ensure deadlines are met.
• Able to evaluate and select among alternative courses of action quickly and accurately, identifying and solving problems as necessary.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Customer service oriented with a desire to create memorable guest experiences.
• Ability to use various office equipment, including but not limited to, calculators, photocopiers, and facsimile machines.
• Must be able to work a variety of shifts, including nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity employer.