Room Service Cashier

Job Description

To properly take all guests' Room Service orders, communicate them to other servers and work to expedite their service. To properly perform all control and revenue related paperwork.

Full Time Associates at Omni La Mansion Hotel are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off.

Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

Responsibilities:

• Must follow all MOS or Forbes standards
• Responsible for answering the phone within three rings
• Take orders for guests and using last names at least three times during interaction
• Knowledge on ways to upsell/suggestive sell
• Inform the guest about specials in restaurant
• Give the approximate time of delivery for the order
• Prepare payment of checks
• Knowledge of food menu and wine list and daily specials
• Know and adhere to all liability laws
• Print and distribute hotel reports
• Charge all amenities and coffee orders according to SOP
• Complete other duties assigned
• Attend all designated staff meetings and training sessions
• Assist server with set up and breakdown of trays when available
• Communicate amenity issues to manager/concierge when necessary

Qualifications:

• Previous food and beverage experience in fine dining or hotel is preferred
• Room Service experience is preferred
• Must be able to work a flexible schedule including weekends and holidays
• TABC and Food Handler certifications are required
• Cash handling experience preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.