Ideal Service Telephone Operator | Full Time

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

To direct and assist guest and associates with communication needs in accordance with Omni Standards

Responsibilities

Reports to: Front Office Manager

Essential Functions:

• Answer console.
• Direct phone calls to appropriate Personnel.
• Assist all guests and associates.
• Omni Prompt Response Help Line.
• Wake-up calls.

Tools and Equipment:

• Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer
• File folders, filing cabinet, facsimile machine

Working Environment:

Interior of hotel, in normal office conditions.