Busser | Full Time | Neighborhood Services

Location

Reflecting the past, present, and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents, and locals a chance to connect and enjoy the best of a great city.

The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax, and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture, and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.

Job Description

The Busser role is dedicated to providing quality service that exceeds guest and member expectations to create guests for life, by proactively embracing service standards, adhering to safety regulations, and gaining the knowledge to assist guests with any and all needs.

Responsibilities

• Demonstration and ownership in any and all tasks needed to carry out service standards, constantly embracing ways to create guests for life.
• Creative and innovative nature that allows employee partners to successfully multi-task while serving multiple guest needs in an organized and efficient manner.
• Awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
• Ensuring that products are fresh and of quality.
• Clear all tables of dirty dishes, silverware, glassware, and dirty linen.
• Reset tables for new guest.
• Responsible for transporting all necessary food items from the kitchen to the dining room as soon as possible while following all standards of service.
• Clean and maintain a hygienic and organized work area.
• Ensuring that all closing duties are completed.
• Perform other tasks as needed or as directed.

Qualifications

• Past experience preferred but not necessary.
• Must be able to lift up to 20 pounds.
• Must have the ability to stand/walk throughout the duration of the shift.
• Excellent communication & guest service skills.
• Must have a strong attention to detail.
• STAR certification required.
• Food Handler Certified (Preferred).
• Available to work a flexible shift, including days, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.