Senior Field Service Engineer

Senior Field Service Engineer

At Omega Medical Imaging, we are innovators in the field of interventional imaging. As the only company in the world specializing in AI-driven fluoroscopy systems for Electrophysiology (EP) and Gastrointestinal (GI) cases, we're transforming how clinicians perform life-saving procedures. Our patented FluoroShield™ technology reduces radiation exposure by up to 84%, enhancing patient safety and improving clinical outcomes.

Joining Omega means being part of a close-knit, mission-driven team where your work has a measurable impact on healthcare delivery—and where your technical expertise directly supports our commitment to excellence, innovation, and service.

Position Overview

We are seeking a highly skilled and experienced Senior Field Service Engineer to lead complex installations, perform expert-level diagnostics and repairs, and serve as a trusted technical advisor to our healthcare partners. This position will be a hybrid role that will require the individual to learn the products and customer base in the field while also spending non-deployed time at the corporate headquarters. The purpose is for the person to learn all legacy and future products and participate in process improvement to become a subject matter expert.

Key Responsibilities

• Staying flexible to travel to customer sites globally, including nights, weekends, and holidays as assigned by the service coordinator.
• Leading installation, configuration, and validation of mobile C-arm fluoroscopy systems.
• Performing advanced troubleshooting and repairs for hardware/software issues.
• Conducting preventive maintenance and ensure compliance with regulatory standards.
• Training clinical staff in equipment operation and best practices.
• Maintaining detailed documentation and service records.
• Mentoring junior engineers and contribute to service documentation.

Qualifications

• Associate or Bachelor's degree in Electronics, Biomedical Engineering, or related field.
• 5+ years of experience in servicing interventional X-ray or fluoroscopy systems.
• Strong diagnostic skills in electromechanical and software troubleshooting.
• Familiarity with DICOM, PACS, and hospital IT environments.
• Demonstrated skills in wire crimping, soldering, basic electronics, voltage measurement, and troubleshooting. Reading and translating drawings & schematics.
• Professional demeanor and communication skills, along with an ability to resolve problems effectively in high-pressure situations.
• Valid driver's license, reliable transportation, and a passport (or willingness to obtain one).
• Prior OEM certifications from GE, Canon, Siemens, or Shimadzu are a plus.
• Must be able to lift a minimum of 50 lbs.

Why Join Omega Medical Imaging?

At Omega, you won't be just another engineer, you'll be a key player in a groundbreaking mission to make interventional imaging safer and smarter.

• Supportive, entrepreneurial work culture
• Exclusive, patented technology
• Competitive salary and comprehensive benefits
• Real opportunities for leadership and growth

Ready to Make a Difference?

Apply today and help us transform the future of medical imaging. Omega Medical Imaging, LLC is an Equal Opportunity Employer (EOE) and Drug-Free Workplace (DFW).