Deposit Services Specialist

Deposit Services Specialist

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

We are currently seeking a Deposit Services Specialist. This position is primarily responsible for processing check fraud affidavits, posting rejects and check return items, balancing and processing NSF items, adjustment item processing, boarding new check positive pay items and resolving discrepancies, and fulfilling customer research requests. This individual will utilize the Fiserv Signature core banking platform as well as multiple image systems and the Client Service System to fulfil frontline and external client requests.

Key Accountabilities

• Execution of Daily Functions: Follow established processes and procedures to complete internal and external requests in an accurate and timely manner.
• Effectively communicate and consult with banking center personnel and other internal departments, as necessary.

• Continuous Improvement: Provide feedback to Senior Specialist to aid in development and improvement of current processes and procedures.
• Seek opportunities to cross train within the department to broaden knowledge and ensure continuity of service.

Key Competencies for Position

Communication: Effectively and professionally shares information and ideas in verbal and written form with internal clients as well as team members.

Drive and Execution: Actively seeks opportunities for continuous learning. Examines current processes and procedures to discover ways to improve current methods.

Attention to Detail: Ensures work is accurate and complete prior to the end of each business day.

Skills and Qualifications:

• High School degree or equivalent
• Experience in Bank Operations preferred
• Ability to work with minimal supervision
• Ability to manage time and workload efficiently

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team.