At CVS Health, we are building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.
Currently, we are seeking a ServiceNow Software Asset Manager who will be responsible for the creation and maintenance of accurate software asset records, including Software Models, Discovery Models, and Entitlements. This role ensures effective tracking, management, and optimization of CVS software assets, covering both client and server-based products, with a focus on license compliance, cost efficiency, and lifecycle governance. This individual will also collaborate with teams across CVS Health, including Finance, Procurement, Governance, Security, Vendor Management, IT Renewals, and Purchasing Operations, IT Services, and Software Product Stakeholders to reconcile software deployments with license and maintenance entitlements. This partnership ensures that all accounting, regulatory, corporate, and legal requirements related to IT software assets are consistently met and adhered to.
ServiceNow Technical Expertise
ServiceNow Asset Management Expertise
Analytical & Problem-Solving Skills
Collaboration & Communication
5+ years of hands-on experience in Software Asset Management (SAM) operations using ServiceNow SAM Pro (Yokohama or later), including:
5+ years of experience in enterprise software asset management, with expertise in:
Proven ability to identify and drive cost savings and risk reduction opportunities
Strong ability to work independently and collaboratively within cross-functional teams
Skilled in developing and delivering presentations and materials for diverse audiences, including senior leadership
Excellent communication skills across multiple formats (written, verbal, email, collaboration platforms such as SharePoint and Teams)
Strong analytical and problem-solving capabilities, with the ability to organize and interpret large volumes of data
Exceptional interpersonal skills, with the ability to engage and collaborate effectively across all organizational levels
Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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Full time
The typical pay range for this role is: $83,430.00 - $222,480.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 11/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We