Field Service Technician

Field Service Technician

Our client is looking for a Field Service Technician for a 2-month contract in Oklahoma City, Oklahoma. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience

• 1-2 years hardware repair hands-on experience (printers, PCs, POS, etc.), break-fix, use of power tools and familiar with the ticketing system.
• The ability to show up for work every day and on time.
• Above-average customer service skills.
• Able to communicate verbally, in writing, and electronically.
• Lexmark certifications and experience.
• Experience with Lexmark printer break-fix and equipment installs, and HP Dell Lenovo.
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience.
• Excellent technical troubleshooting and customer service skills.
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly).
• Active driver's license.
• CompTIA A.

What You Will Be Doing

• Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.).
• Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Maintain good customer focus meeting deadlines and service level agreements (SLAs).

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family.
• Dental & Orthodontia Benefits.
• Vision Benefits.
• Health Savings Account (HSA).
• Health and Dependent Care Flexible Spending Accounts.
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
• Hospital Indemnity Insurance.
• 401(k) including match with pre and post-tax options.
• Paid Sick Time Leave.
• Legal and Identity Protection Plans.
• Pre-tax Commuter Benefit.
• 529 College Saver Plan.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.