Environmental Services Manager
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary: As an Environmental Services Manager, you will be responsible for directing and overseeing the operational needs of the department. You will coordinate the associates tasks and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service. This role will manage 2nd and 3rd shift and be responsible for employee scheduling.
Essential Duties and Responsibilities:
- Responsible for department's financial data and statistics.
- Managing floor care projects
- Develops and recommends department operating budget and ensure the department operates within budget.
- Coordinates housekeeping activities with other departments.
- Plans, organizes, directs, coordinates, and supervises functions and activities.
- Establishes work standards and work flow.
- Establishes and implements policies and procedures for departmental operations.
- Encourages and mentor staff creativity and innovation.
- Ensures compliance with all regulatory agencies.
- Proactive in the achievement of the facility goals and objectives.
- Demonstrates quality leadership in meeting performance plans.
- Reads, develops, and administers Total Quality Management process.
- Additional duties as assigned.
Qualifications:
- 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- 1 or more years of supervisory/management experience.
- Strong work ethic, drive, and initiative for quality and customer service.
- Excellent written and oral communication skills.
- Excellent problem-solving skills both one-on-one and in group situations.
- Ability to utilize a participative approach to managing staff.
- Understanding of budgeting processes and awareness of profit and loss concepts.
- Excellent administrative and organizational skills and the ability to prioritize.
- Ability to function appropriately under stressful conditions.
- CRCST or other applicable sterile processing certification is preferred.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Apply to TouchPoint today! TouchPoint is a member of Compass Group USA.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Associates at Touchpoint are offered many fantastic benefits.