Event Services Associate, CASE

Event Services Associate, CASE

The Wexner Center for the Arts is The Ohio State University's multidisciplinary laboratory for contemporary art and culture. Through exhibitions, performances, screenings, educational programs, artist residencies, and publications the Wexner Center serves as a vital forum where artists test ideas and where diverse audiences engage the art and issues of our time. In its programs, the Wexner Center balances a commitment to experimentation with a critical appreciation of the past. Our work affirms the university's pursuit of civic participation, freedom of expression, and robust dialogue.

Event Services Associate, CASE staff are crucial in creating remarkable experiences for our guests. Specific duties of the Event Services Associate, CASE staff will vary based on the event or program, but may include security screening, ticket scanning, ushering guests to seats, answering questions, providing directions, and assisting with accessibility accommodations and other requests, creating remarkable experiences for our guests!

Responsibilities include:

• 50%: Greeting guests as they enter the Mershon Auditorium with a positive and welcoming attitude. Answering questions and advise guests of their options at events. Scan or collect and verify authenticity of tickets on day of program.
• 25%: Remain in position in lobby areas at the beginning, intermission, and end of events. Directing patrons to correct seating areas and assisting with any late seating needs/accommodations. Support accessibility requests made by patrons. Staff coat check.
• 15%: Assist Program Supervisor and Events Coordinator as needed and/or as directed.
• 10%: Assessing and/or responding to any emergencies and report to Program Supervisor and/or Events Coordinator immediately.

General Requirements: Associates must be 18 years of age or older; able to remain in a designated position which may include standing for several hours; able to communicate clearly and appear approachable; work with a diverse group of people and remain open to the needs of all visitors; possibly work outdoors; and follow written and verbal instructions.

Additional Information:

This is an intermittent position exclusively for Mershon Auditorium at the Wexner Center for the Arts.

Career Roadmap

Function: Sales and Customer Service

Sub-Function: Event Services

Career Band: Individual Contributor – Technical

Career Level: Entry

Proposed Salary Range: $15.00

Location:

Mershon Auditorium (0055)

Position Type:

Intermittent

Scheduled Hours:

0.2

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.