Functions as student manager in Public Services within the Health Sciences Library; manages team of 10–15 student employees; interviews students and makes employment decisions; trains, orients, schedules, and manages student employees; organizes and coordinates student employee workloads; conducts student employee performance management. Serves as on-site supervisor for evening and weekend Public Services operations; provides a high level of customer service that requires complex problem solving skills; performs circulation functions; provides basic reference assistance; performs database searches; instructs and educates customers in using library resources and equipment; performs Collections activities; assists in developing and implementing unit policies.
Flexibility in working days and times is required, evenings and weekends required.
Minimum Education Required: Bachelor's degree or an equivalent combination of education and experience required.
Required Qualifications: Customer service experience required; minimum 3 years of supervisory experience required; student employee supervisory experience preferred; academic library experience preferred.
Location: Prior Hall (0302)
Position Type: Regular
Scheduled Hours: 40
Shift: Varying Shifts