Public WORKS Operations Assistant Superintendent (neighborhood Operations)

Public Works Operations Assistant Superintendent (Neighborhood Operations)

Salary: $90,307.77 - $121,915.49 Annually

Location: Ohio 45202, OH

Job Type: Full-time Classified

Job Number: 25-01956

Under general direction, this employee serves as a key member of the Neighborhood Operations Division leadership team. The Assistant Superintendent assists the Superintendent in overseeing and directing daily operations and long-term initiatives related to solid waste management, right-of-way maintenance, street sweeping, blight abatement, seasonal responses, and enforcement of waste and encroachment ordinances. This role includes responsibility for supervising multiple operational sections, leading performance improvement initiatives, managing cross-functional teams, and ensuring consistent service delivery aligned with departmental goals and regulatory requirements. The Assistant Superintendent acts as a key liaison between field operations, administrative leadership, community stakeholders, and elected officials. Acts on behalf of the Superintendent as needed. Performs related duties as required.

Minimum Qualifications (KSAs) (Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

• Knowledge of: Best practices in solid waste management, litter and dumping abatement, and right-of-way maintenance
• OSHA and EPA regulations and city ordinances related to solid waste and environmental services
• Divisional operations, route design, scheduling systems, and automated service delivery methods
• City human resources policies and procedures, civil service rules, and regulations.
• Supervisory principles, progressive discipline, and union contract provisions
• Public engagement, customer service principles, and effective communication strategies
• Union contracts; grievance procedures.
• Basic technical principles of equipment operation.
• Basic computer operation.
• Principles of management, supervision, training, and performance evaluation.
• Pertinent federal, state, and local laws, codes, and regulations.
• Safety policies and procedures; OSHA requirements; Employee Safety Instruction Manual.
• Office clerical functions and responsibilities.
• City procurement, budgeting, and reporting procedures
• Basic mathematics
• Basic English grammar, usage, and spelling
• Basic technical principles of equipment operation.
• Skill to: Manage personnel performance and resolve employee relations issues in collaboration with HR
• Use data to monitor service quality, identify trends, and implement targeted improvements
• Communicate persuasively with field staff, community groups, executive leadership, and elected officials
• Develop schedules, deploy resources, and coordinate responses to emergencies or service disruptions
• Analyze costs, prepare budget inputs, and support long-term capital planning
• Operate appropriate motorized vehicles
• Operate telephones, two-way radios, and facsimile machine
• Use a calculator; perform basic mathematical computations
• Operate appropriate computer equipment; use properly all related hardware and software
• Operate assigned vehicle in the course of duty
• Ability to: Build strong teams and foster a culture of accountability and service excellence
• Promote and maintain highest integrity throughout all personnel
• Analyze and manage effective EEO/AA programs
• Interpret legislation, regulations, and city policy
• Supervise, organize, and review the work supervisory staff
• Coordinate citywide field initiatives, such as snow response or bulk waste programs
• Draft memos, performance evaluations, and divisional correspondence
• Select, supervise, train, and evaluate staff
• Interpret and explain City policies and procedures
• Provide input into policies, procedures, and divisional standards
• Prepare clear and concise reports; prepare necessary correspondence
• Communicate clearly and concisely, both orally and in writing
• Lead operational debriefs and corrective action plans following incidents or service failures
• Establish and maintain effective working relationships with those contacted in the course of work, including City Officials and the general public

Required Education and Experience:

Requires three years of supervisory experience in public works, field operations, construction, maintenance, solid waste disposal, right of way maintenance, street sweeping, or a related field. Up to two years of the required experience may be substituted with education in a related field at the following rate: An associate's Degree, or 30 semester (or 45 quarter) credit hours = 1 year of experience

Other Requirements:

Must have a valid Driver's License. Must be an excellent communicator and team builder. Other specialized work site certifications may be required.

HR contact: Demarco.Tunstill@cincinnati-oh.gov

Working and Physical Conditions:

Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; work around machinery and moving vehicles, on ladders or scaffolds, below ground; work with electrical energy; exposure to dust and fumes from construction sites, roadways, motorized equipment and cutting torches.

Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time; general manual dexterity required; must be able to operate assigned vehicles.

Examples of Work Performed:

Leads daily operations and supervises staff in solid waste collection, litter and dumping response, street sweeping, right-of-way maintenance, and blight mitigation

Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements City and departmental personnel policies and procedures; reviews attendance and performance records.

Collaborates with Human Resources on hiring, performance management, coaching, and training.

Coordinates with supervisors to develop schedules and implement citywide or seasonal programs.

Participates in budget development and monitors division expenditures and material usage.

Conducts investigations and debriefs following workplace accidents, complaints, or service failures.

Develops policies and procedures; monitors work activities to ensure compliance with established policies and procedures; makes recommendations for changes and improvements to existing standards and procedures; works with supervision to establish and enforce safety policies and procedures.

Monitors divisional performance and contributes to the development of operational goals and benchmarks.

Coordinates work programs and assigned activities with those of other divisions and outside agencies and organizations; consults with representatives of outside groups as appropriate.

Develops reports and presentations for leadership, Council briefings, and internal meetings.

Ensures compliance with EPA, OSHA, and local ordinances related to solid waste and encroachment.

Responds to service requests and complaints from the public, Council offices, and the City Manager's Office.

Represents the Superintendent at internal and external meetings as assigned.

Assists those contacted in the course of duty in an effective, efficient, and professional manner.

Assists with contract oversight and vendor coordination when applicable.

Supervision Exercised:

Directly supervises Public Works Operations Supervisors and administrative support staff; exercises general oversight over all field and operations staff under assigned program areas.

The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.

The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below:

The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan. Eligible dependents include: Legal Spouse or Equal Partner Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order") Step-child Child for whom the employee or employee's spouse/equal partner is a