Product Engineer (single - phase UPS)

Product Engineer

The product engineer will support new product development and product sustaining engineering. Acts as technical resource and focal point between R&D and other internal groups, such as marketing, sales, application engineering, customer technical support, and manufacturing. Aligns R&D with the needs of the customer and business.

Responsibilities:

• Deeply understands the customer, driving ideas and improvements for new and existing products back to R&D.
• Provides technical expertise on product lines to all internal Vertiv functions - marketing, sales, application engineering, customer technical support and service, and manufacturing.
• Creates and/or reviews engineering new product specifications, ECNs, tests, procedures, user manuals, submittal drawings, and sales literature.
• Troubleshoots and determines root-cause of escalated or re-occurring field issues, reporting analysis back to internal teams and, at times, directly back to customer.
• Supports manufacturing by answering new line setup questions, approving supply chain part substitutions and deviation procedures.
• Leads and performs lab testing of products.
• Works closely with technicians and junior engineers, providing technical expertise and guidance.

Requirements:

• Bachelor of science in electrical engineering or equivalent; MS in engineering/MBA preferred or equivalent experience.
• 5+ years of electrical engineering product development, design, repair, or support experience.
• Working knowledge in power/electrical engineering; AC and DC power < 20kVA circuits, IGBTs, inverters, rectifiers, microprocessor and sensor interfacing, firmware interfacing, DC batteries, connectors/wire- harnesses.
• Change management and BOM creation and maintenance preferably in Oracle.
• Ability to fluently read and understand component datasheets, electrical schematics, and PCB layouts.
• Ability to safely and successfully operate in an electrical testing lab environment.
• Familiarity in mechanical design techniques and software human interfaces.
• Strong troubleshooting skills with the ability to solve (and prevent) problems quickly and methodically.
• Excellent planning, organizing, documentation, and communication skills.
• Ability to multitask and operate in cross functional global development teams.
• 100% fluent in English, with strong people skills - motivator and conflict resolver.

About Vertiv: Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries.