Operations Specialist I

Process Specialist - Ops

Under direct supervision an Operations Specialist I, the Process Specialist - Ops performs various functions that are routine to moderately complex in nature. These include but are not limited to sorting, processing, researching, extracting, scanning, data entry and filing documents. This position should be able to adapt to change, process changes, and schedule changes, etc. per business need, working in a fast paced, high volume production environment, as well as provide the best customer service by meeting service level standards with a service heart attitude.

Duties and Responsibilities:

• Completes daily and recurring work in a timely manner.
• Compiles regular reports as needed.
• Exchanges information and resolves problems that are somewhat routine with solutions based on past practices.
• Cross trained to perform several functions.
• Performs other duties as assigned.

Onsite and in office position located at 5555 Cleveland Ave, Columbus, Ohio.

Basic Qualifications:

• High school diploma, GED or equivalent
• 1+ years of related experience in a production environment

Other:

• Climbing ladders
• Lifting up to 30 pounds
• Standing for long periods of time

Preferred Qualifications:

• 1 or more years of processing experience
• Proven track record of process improvement or personal development
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office Suite (Word, Excel, and Access)

Exempt Status: No

Workplace Type: Office

Our Approach to Office Workplace Type: Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Specific work arrangements will be provided by the hiring team.