Manager, Sales Operations

Manager II, Sales Operations

Who we are Samsara is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role: We are seeking a highly motivated and strategic Manager II, Sales Operations to lead our Revenue systems, tools, and top initiatives. This role is pivotal in ensuring our sales teams have efficient processes, reliable systems, and scalable tools to drive growth. You will oversee a team focused on sales technologies and operational excellence, while also leading cross-functional projects that enhance processes, seller experience, and revenue enablement. This role blends systems expertise with project management to deliver scalable impact. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: Lead the strategy and evolution of Salesforce and connected GTM systems, ensuring they are reliable, scalable, and aligned with business priorities. Partner with Sales Leadership, RevOps, and cross-functional teams to translate business requirements into system designs, enhancements, and tools that drive seller productivity and revenue growth. Intake, assess, and prioritize requests based on effort vs. impact to build and execute a long-term roadmap for systems and tools. Oversee end-to-end delivery of initiatives, including requirements gathering, configuration/build, UAT testing, release management, and change communications. Establish KPIs and operational measurements for system health, tool adoption, and seller effectiveness, using data insights and feedback to drive continuous improvement. Act as a strategic bridge between business stakeholders and technical teams, ensuring that system decisions and tool investments maximize ROI and efficiency. Lead, coach, and develop a small team.