Legal Office Services Specialist

Site Leader, Legal

Join our legal office environment as a Site Leader, where you will oversee the day-to-day operations of a specialized 1-to-3-person site, fostering employee growth and providing unparalleled customer service. Reporting directly to our Account Manager, you will play a pivotal role in employee developmental support and assist in navigating employee relations matters with warmth and professionalism.

Roles and responsibilities include:

• Lead the strategic direction of the site, aligning operations with organizational goals.
• Cultivate a high-performing and engaged team through coaching, mentoring, and providing developmental support.
• Serve as the primary point of contact for client interactions, building and maintaining strong relationships.
• Oversee day-to-day operations, ensuring adherence to quality standards, compliance with legal regulations, and efficient utilization of resources.
• Experience setting up conference rooms and meetings.
• Utilize data-driven insights to identify trends, anticipate client needs, and make informed decisions.
• Address and resolve issues and conflicts promptly and effectively.
• Drive a culture of continuous improvement by identifying opportunities for optimization.

Qualifications (must have):

• High school diploma or GED.
• Minimum of 2 years' experience in legal office operations.
• Strong interpersonal and customer service skills.
• Excellent organizational skills and the ability to lead and train employees effectively.

Qualifications (nice to have):

• Experience in delivering classroom or informal training sessions.
• Proficient in software (such as Word, Excel, PowerPoint, Adobe, and legal software).
• Familiarity with different types of law and legal departments.
• Proficiency in operating advanced machinery for complex jobs.

If you're passionate about driving excellence in a legal environment, we invite you to join us as a Site Leader. Your expertise and leadership will shape our operations, ensuring quality, efficiency, and compliance while fostering professional growth.

Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.