IT Lab Support

IT Support Specialist

We are seeking a skilled IT Support Specialist to join our team. In this role, you will provide technical support for our laboratory equipment, ensuring that our scientists can effectively use both hardware and software specific to their research needs. Your expertise will be crucial in maintaining the smooth operation of our lab technology.

Top Skills' Details:

• L1 - L3 support experience
• Network/Server Diagnosis
• Enterprise company size company

Key Responsibilities:

• Technical Support: Provide timely and effective IT support for lab equipment, including installation, configuration, maintenance, and troubleshooting of hardware and software.
• User Assistance: Assist scientists with technical issues related to their lab equipment, offering solutions and guidance to ensure minimal disruption to their research activities.
• Equipment Management: Monitor and maintain lab equipment to ensure optimal performance, including regular updates and preventive maintenance.
• Training: Conduct training sessions for scientists to help them understand and utilize lab equipment and software effectively.
• Documentation: Create and maintain detailed documentation of support activities, equipment configurations, and troubleshooting procedures.
• Collaboration: Work closely with scientists and other IT team members to identify and resolve technical challenges, and to implement improvements to lab technology.
• Vendor Coordination: Liaise with equipment vendors for support, repairs, and upgrades as needed.

Pay and Benefits: The pay range for this position is $35.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Columbus, OH.

Application Deadline: This position is anticipated to close on Oct 30, 2025.

About TEKsystems: We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.