Intermediate Field Service Engineer

Field Service Technician

Location: New England States

Company: Munters Corporation

About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient, and sustainable solutions for customers in industries where controlling indoor humidity, temperature, and energy efficiency is mission critical. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.

Job Description

Our Field Service Technicians travel to customer sites to safely repair, troubleshoot, and maintain commercial and industrial dehumidification equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills.

Roles and Responsibilities

• Travel to customer sites to perform service and customer support.
• Diagnose and correct malfunctions on all equipment.
• Provide customer training on standard Munters equipment.
• Provide technical feedback on equipment by submitting detailed field service reports.
• Communicate professionally with customers in a service-oriented manner both in person, writing, and proper phone skills.
• Promote sales and service on company equipment.

Requirements

• 3-5 years' experience in the commercial or industrial HVAC industry and/or a combination of work experience and the successful completion of HVAC/R vocational school.
• Ability to travel extensively 80% and ability to travel via plane.
• Able to obtain a CFC Certification within 90 days of hire.
• Experience with HVAC/Refrigeration systems and components PLC (Programmable Logical Controls) highly preferred.
• Strong written and verbal communication skills needed.
• Basic knowledge of electrical schematics.

Physical Requirements

Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc. Ability to lift to 55lbs using proper lift techniques. Ability to stand long periods of time on your feet up to 8hrs a day.

Work Conditions

You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires. Ability to travel and be away from home for several days at a time. Willingness to take "On-call" duties as required. Willingness to occasionally work weekends and/or holidays. Willingness to work outdoors in all types of weather conditions. Willingness and ability to work 6 feet or more above the ground as required. Willingness and ability to use PPE and safety equipment harness and tie off points. Willingness and ability to use proper ladder safety and proper methods.

Education Requirements

HS Diploma or Equivalent HVAC school or equivalent

Preferred Skills/Certifications

HVAC/R WITH COMMERCIAL/INDUSTRIAL Technical skills or trade school EPA Universal/608 CFC License

Benefits

Competitive Salary Comprehensive health, dental, and vision insurance plans Flexible work schedule Generous vacation and paid time off 401K retirement savings plan