Human Resources Intern, Summer 2026, Orrville, OH

Human Resources Intern Opportunity

As an intern within our Human Resources department, you will serve as a resource for current and former Smucker employees, their families, and occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees. Location: Orrville, OH Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; may be more as business need requires. In this role you will: prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will make and strengthen connections throughout the company by aiding individuals in all areas of the organization. Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. Analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees. Communicate directly with candidates to schedule interviews, coordinating timely schedules and ensuring excellent "candidate care" throughout the interview process. Partner with third-party vendor to administer Pre-Employment screening process. Acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development. Gain exposure to all areas of human resources, as well as choose an area of interest to specialize and provide escalation assistance in.

What we are looking for: A junior or senior standing in school with requisite educational experience in Human Resources, or another relevant field. A well-rounded skill set including strong time-management, communication, teamwork skills, attention to detail, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population.

Application Period: Application period closes on November 1st, 2025.

Why Choose the J.M. Smucker Company's Internship Program? Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to: Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best. Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company. Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food. Additional Perks: Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include: unique opportunities to network and interact with company leadership, customized professional development sessions, networking events and social outings with fellow interns, and access to a fully equipped fit