Executive Director, Laboratory Services - North Region

Executive Director Lab Services

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Provide direct oversight for group labs and regional directors. Promote and execute strategic vision for laboratory services. Ensure adherence to financial, operational, and quality goals, and compliance with internal and external regulatory organizations and agencies.

Essential Job Functions:

• Develop service level agreement with hospital executives for all laboratory services in the region
• Work with regional finance and operations leaders to set targets and monitor performance
• Lead cost savings and financial improvement initiatives across markets in the region
• Champion best associate experience by promoting and implementing industry-leading practices
• Monitor and reduce employee turnover rates
• Oversee Laboratory Outreach and Business Development in the region
• Align with group business development to support expansion of care delivery sites
• Oversee internal and external customer service surveys/scores
• Evaluate send-out testing and develop plans for insourcing within group core lab
• Develop and execute standardization of laboratory test menus and processes
• Work with medical directors to establish and achieve quality initiatives
• Accountable for quality events and driving the laboratory's performance to the ministry's goal of Zero Harm
• Succession and workforce planning

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required:

• 4 year/Bachelor's Degree in Medical Laboratory Science or equivalent
• MLS or MLT
• Minimum of 7 years in Lab or Hospital Leadership
• Knowledge of CAP and CLIA regulations

Preferred:

• Graduate Degree (Masters) in Business Administration, Health Administration or other
• Strong financial acumen, quality background, and operational improvement experience
• Experienced in practicing and deploying Lean Six Sigma tools and techniques

Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team.