Customer Services Representative

Job Opportunity At ApTask

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Job Description: Must have technical/functional skills to handle inbound calls and email services inquiries on queries such as: process & status of estimate or supplement payment status - rental, tow, property damage payment issuance analyzing payments - void and reissue requests status of estimates, send copy, advise assignment submission instructions supplement or estimate stuck in process status of deductible status on rental advise status on tow advise status on total loss supplements not approved, advice on supplement process. Candidate should have the following skills & background: 1+ years of call center experience high school diploma experience using Microsoft products.