Administrative Assistant - Inspection Sales

Administrative Assistant Position

We are looking for a detail-oriented Administrative Assistant to join our client's team in Hilliard, Ohio. This Contract-to-permanent position involves providing essential administrative support to the Inspections team, ensuring seamless operations in a dynamic construction environment. The role requires someone who can multitask effectively, maintain accurate records, and foster collaboration between various departments.

Responsibilities:

• Manage and organize the calendar for team members, ensuring schedules remain on track, even during periods of heavy travel.
• Collaborate with the Inspections team to submit invoicing information, close tickets, and verify customer details.
• Assist in scheduling and tracking training courses, online exams, and continuing education credits for inspectors and trainees.
• Arrange travel and lodging for training sessions, meetings, and other events as needed.
• Update customer accounts, create and close work tickets, and maintain accurate records of customer requests and project updates.
• Handle quarterly, monthly, and annual billing tasks, as well as non-billable ticket closures.
• Ensure compliance by filing reports with relevant platforms and submitting necessary licensing information for inspectors.
• Serve as a backup for the Inspection Service Department, supporting customer and inspector calls when required.
• Generate purchase orders, distribute them as needed, and manage customer-provided POs.
• Attend meetings and contribute to discussions to enhance team efficiency and effectiveness.

Requirements:

• High school diploma or equivalent is required.
• At least 3 years of experience in an administrative role is necessary.
• Familiarity with the construction industry is preferred.
• Proficiency in Microsoft Office Suite, particularly Excel, is essential.
• Strong customer service skills and a positive attitude are required.
• Ability to think critically, make informed decisions, and deliver accurate results within deadlines.
• Proven ability to build strong relationships across all organizational levels.
• A commitment to professionalism, integrity, and maintaining a high standard of work is essential.