M365 Product Engineer (infrastructure Specialist 4)

M365 Product Engineer (Infrastructure Specialist 4)

The M365 Product Engineer is a Subject Matter Expert and acts as the primary escalation point for complex technical issues within the agency. This role is responsible for designing, operating, and maintaining SharePoint Online and Power Platform environments, as well as security services and system components within the Microsoft Government Cloud (GCC). The position ensures highly available, secure, and scalable services while collaborating with stakeholders to align technology solutions with organizational goals. The engineer also plays a key role in driving innovation, supporting governance, and enabling productivity across the organization.

Duties include but are not limited to:

• Lead design, implementation, management, and support of the Power Platform (Power Apps, Power Automate, Power BI, Copilot, Power Pages).
• Maintain the agency's Power Platform and SharePoint components within the M365 environment.
• Advise on and support integration of Copilot and Agents within the M365 environment.
• Create and maintain M365 reporting capabilities; provide data to management and auditors.
• Lead troubleshooting and problem resolution for the M365 environment and products.
• Provide guidance and support to peers, lower-level staff, and county technical staff on delivered solutions.
• Act as agency liaison for M365 support escalation.
• Promote productivity and M365 adoption by identifying and addressing barriers; co-design solutions to meet business needs.
• Ensure deployment and use of M365 aligns with agency standards, policies, and compliance requirements.
• Gather requirements and develop the M365 product stack to support various lines of business.
• Serve as a technical advisor for M365 governance, security, and performance best practices.
• Research and evaluate new M365 technologies and updates; report on impact to the organization.

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Travel: Occasional travel within the state of Ohio.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The ideal candidate, at minimum, must have the following:

• Core associate program in Computer Science or Information Systems (or equivalent work experience) AND
• 4 years combined work experience in any combination of the following: evaluating current IT policies, procedures and practices, recommending and/or leading IT driven change efforts, participating and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design. AND
• 2 years technology related work experience as specified by the agency position description and vacancy/job posting (M365 Modern Workplace Solutions).

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio's OCSE A Pay Schedule, Pay Range 36. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $44.66 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.

Selection Priority Notice

Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Location

NOTICE: This position will be headquartered in an ODJFS facility in one of the following cities- Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.