Lottery Ticket Sales Representative 2

Lottery Ticket Sales Representative

Organization: Lottery Commission

Agency Contact: Ohio Lottery Commission Office of Human Resources: careers@lottery.ohio.gov

Unposting Date: Nov 11, 2025

Work Location: Region 8, 242 Federal Plaza West, Youngstown, 44503

Primary Location: United States of America-OHIO-Mahoning County-Youngstown

Compensation: $27.92/hour

Schedule: Full-time

Work Hours: MON-FRI; 8:00AM-5:00PM

Classified Indicator: Unclassified

Union: OCSEA

Primary Job Skill: Sales

Technical Skills: Bookkeeping, Marketing, Customer Service, Public Relations, Training

Professional Skills: Customer Focus, Establishing Relationships, Growth Mindset, Problem Solving, Teamwork

About Us: The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

What You'll Do: Responsibilities of the Lottery Ticket Sales Representative 2 include but are not limited to:

• Provide training to Lottery Ticket Sales Representative 1's in the Region.
• Provide training to Lottery retailers in the Region on topics such as Lottery policies and procedures, terminals, inventory, and Lottery accounting and bookkeeping practices.
• Serve as a regional resource person to resolve problems with tickets, accounting and bookkeeping discrepancies, terminals, equipment, and other matters.
• Assist Regional Sales Management staff with sale of business transactions.
• Use Lottery software applications to review sales data and retailer information.
• Service Lottery retailers in various sales districts within the Region during absences and times of short staffing.
• Provide excellent customer service to retailers.
• Remain up-to-date and knowledgeable about Lottery products and services.
• Keep assigned vehicle clean, organized and properly filled with supplies.
• Perform other duties and work on special projects.

Why Work for the State of Ohio: At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications: 24 months experience as Lottery Ticket Sales Representative 1, 64581; valid driver's license; registered notary public; demonstrate strength to push, pull or otherwise move up to 35 lbs. -Or completion of undergraduate core program in business administration to include coursework in marketing (e.g., sales management, sales promotion, advertising, consumer behavior & research, retail management) or 24 months experience in marketing areas in previously cited coursework; 18 months training or 18 months experience in public relations; 3 courses or 9 months experience in accounting procedures; valid driver's license; registered notary public; demonstrate strength to push, pull or otherwise move up to 35 lbs. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Sales, Marketing, Bookkeeping, Customer Service, Public Relations, Training, Customer Focus, Establishing Relationships, Teamwork, Growth Mindset, Problem Solving

Supplemental Information: OCSEA/AFSCME bargaining unit position. Promotional/lateral transfers honored pursuant to the bargaining agreement. EXTERNAL APPLICANTS INVITED UNUSUAL WORKING CONDITIONS: Requires daily travel, possibly in inclement weather NOTE: You are required to submit your resume as an attachment with your online employment application. All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Start date immediately. This position is non-exempt (eligible for overtime) from the Fair Labor Standards Act. This position is Unclassified (exempt from the Classified Service). The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview. New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code. Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the designated deadline date will not be considered. Applications must be submitted online at http://careers.ohio.gov/. Paper applications will not be accepted or considered. All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at careers@lottery.ohio.gov. You may also call the TDD number at 1-800-750-0750 (toll free). The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.

Background Information: CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED. ORC 3770.021 CONVICTION OF A FELONY INVOLVING FRAUD, DECEIT, OR THEFT PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT BEEN REVERSED, EXPUNGED, OR ANNULLED. ORC 2961.02 EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of