Human Services Program Consultant

Human Services Program Consultant

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world!

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

The Office of Family Assistance provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes:

• Cash assistance programs funded by the Temporary Assistance for Needy Families block grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency programs;
• Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer EBT Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP);
• Program Integrity; and
• Adult Protective Services.

Management Evaluation (ME) is a federally mandated program. Food and Nutrition Service (FNS) mandates Ohio provide a plan each year that requires a certain number of counties be reviewed, as well as a certain number of cases. Ensuring the ME Unit is fully staffed is essential to Ohio meeting all FNS mandated requirements.

The Supplemental Nutrition Assistance Program (SNAP), known as food stamps, helps low-income people buy nutritious food. SNAP cases are reviewed to make sure they are completed timely and accurately. In this job, the work of county caseworkers is reviewed to see if they are making the correct decision on SNAP cases.

Job Duties

• Learn the review process during your probationary period
• Travel to county offices to conduct reviews
• Complete interviews with county staff
• Document information using paper and electronic case records
• Complete 8-10 county reviews a year

You need to be:

• Experienced determining eligibility for SNAP
• Knowledgeable to access and read case information in the Ohio Benefits (OB) eligibility system
• Persistent, thorough, detail-oriented, and well organized
• Independent and manage multiple assignments with overlapping due dates

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Travel: Occasional travel within the state of Ohio.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website!

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The ideal candidate, at minimum, must have the following:

• OPTION 1: Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field; AND 18 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
• OR
• OPTION 2: Completion of graduate core program in social or behavioral science or medicine-related or comparable field; AND 6 mos. exp. in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
• OR
• OPTION 3: Equivalent of minimum class qualifications for employment noted above.

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

This position is in the State of Ohio's SEIU/1199 Pay Schedule, Pay Range 12. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $31.74 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year.

ADA Notice: If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.

Selection Priority Notice: Current employees of ODJFS in the SEIU/1199 union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal SEIU/1199 applicant is not selected for this position.

Background check information: The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.