Human Services Administrator 1

Human Services Administrator 1

DCY is seeking a strategic leader to oversee monitoring, program integrity, and quality control (QC) across child-serving programs. This role supervises staff, manages audits and reviews, and ensures compliance with federal and state regulations.

Key Responsibilities:

• Supervise lower-level supervisors managing monitoring, QC reviews, and program eligibility practices.
• Oversee consulting and monitoring services, including desk and field reviews.
• Review documentation from grantees and subrecipients for compliance with agency standards.
• Adjust monitoring procedures to address complex or unexpected review scenarios.
• Interpret federal and state regulations related to cost auditing and fiscal requirements.
• Coordinate agency responses to audits and monitoring findings; liaise with the Auditor of State.
• Resolve administrative and operational issues with auditees and provider agencies.
• Represent the agency at meetings, conferences, and hearings.
• Serve as liaison with federal/state auditors and provider associations.
• Handle sensitive inquiries from government officials, agencies, and the public.

Staff Supervision:

• Assign work, set goals, and evaluate staff performance.
• Provide feedback, approve leave, and recommend disciplinary actions.
• Conduct staff meetings and training sessions on monitoring procedures.

Additional Duties:

• Review office responses to complaints and monitoring inquiries.
• Oversee development of forms, training materials, and procedural updates.
• Prepare reports, maintain records, and participate in agency meetings and trainings.

Pay Information:

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Background Check Information:

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Why Work for the State of Ohio:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications:

72 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 12 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 12 mos. exp. in supervisory &/or managerial principles & techniques.

-Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing or implementing policies related to human services, social services, health services, public policy or comparable field; 12 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 12 mos. exp. in supervisory &/or managerial principles & techniques.

-Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to human services, social services, health services, public policy or comparable field; 12 mos. exp. in managing delivery of human services program in a governmental, community or private human support services agency; 12 mos. exp. in supervisory &/or managerial principles & techniques.

-Or 12 mos. exp. as Human Services Manager, 69456.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Human Services

Preferred Qualifications: 4 yrs. exp. in auditing or accounting which must have included 2 yrs. auditing exp. in accordance with auditing standards or in accordance with prescribed management policies &/or procedures as specified on agency position description.

Supplemental Information: All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver's license.

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace: The State of Ohio is a drug free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.