Employment Services Coordinator

Employment Services Coordinator

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Public Assistance, Workforce Development, Unemployment Insurance, Adult Protective Services, and Child Support. Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world! Guiding principles include being a leader in customer satisfaction, having a reputation that attracts and retains talented, diverse, and dedicated employees, and getting better at what we do every day.

Office of Workforce Development: What You'll Do: In this position, you work with a team to assist the Office of Workforce Development systems (OhioMeansJobs.com, Advancement through Resources, Information, and Employment Services (ARIES), WIET, CFIS users. The users include the public, local area, and State staff.

Job Duties: Provide technical assistance and information to customers and team members. Serve as subject matter expert on the OWD systems. Collaborate with other teams to develop training support materials. Serve as a representative of the Workforce System Support unit. Provide customer service to OWD system users. Help local area and State staff by doing mass email blasts. Activities include determining the audience the message should go to, requesting the data from our data team (if applicable), adding the time and date of the eblast to your calendar and setting up the message in our ListServ system on that date.

Necessary Skills: Experience with federal/state employment program(s). Know how to access and read case information. Be thorough, detail-oriented, and well organized. Be able to independently manage multiple assignments with overlapping due dates. Prepare concise and accurate reports. Ability to multitask with reliable time management skills. Possess analytical, and problem-solving skills.

Schedule: The schedule for this position is Monday – Friday 8:00 am - 5:00 pm. Flex schedule may be available. Travel: Occasional travel may include overnight stays both in and out of state.

Why Work for the State of Ohio: At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage, Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period, Paid time off, including vacation, personal, sick leave and 11 paid holidays per year, Childbirth, Adoption, and Foster Care leave, Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more), Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation).

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The ideal candidate, at minimum, must have the following:

• 18 mos. trg. or 18 mos. exp. in state & federal regulations governing implemented training &/or employment programs AND 18 mos. trg. or 18 mos. exp. in public relations AND 18 mos. trg. or 18 mos. exp. in human resources training & development programs AND 6 mos. trg. or 6 mos. exp. in labor market data & employment trends AND 3 mos. trg. or 3 mos. exp. in manpower planning AND 3 mos. trg. or 3 mos. exp. in operation of computer terminal &/or personal computer OR Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application: When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information: This position is in the State of Ohio's E1 Pay Schedule, Pay Range 31. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $27.92 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 31 Step 1 $27.92 Step 2 $29.22 Step 3 $30.55 Step 4 $31.88 Step 5 $33.52 Step 6 $35.15 Step 7 $36.90 Months of Employment At Hire 6 months 18 months 30 months 42 months 54 Months 66 Months

Supplemental Information

ADA Notice: If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov. Background check information: The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration. NOTICE: Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position. EEO Information: To speak to our EEO Coordinator or to request an ADA reasonable accommodation, please email us at ada_public@jfs.ohio.gov. ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.