Business Analyst - (family Support)

Business Analyst - (Family Support)

Join our team to support and enhance Ohio's child welfare information systems. Provide technical assistance, ensure compliance with federal and state requirements, and help improve data systems for child welfare programs.

Key Responsibilities:

• Assist in developing and improving child welfare information systems.
• Stay updated on policy changes and provide technical support to development teams.
• Interpret federal and state laws to ensure system compliance.
• Review design documents and create test scenarios.
• Conduct system tests and assist with data conversion.
• Develop marketing materials, webinars, manuals, and user support documents.
• Provide help desk support and training to system users.
• Analyze data, create reports, and assist with federal reporting.
• Identify and resolve system issues, and prepare corrective actions.
• Develop and conduct training workshops and seminars.
• Respond to inquiries from government officials and the public.
• Represent the child welfare information systems at meetings and conferences.
• Participate in policy development and revision.

Other Duties:

• Attend staff meetings and trainings.
• Compile activity and project status reports.
• Operate a personal computer for various tasks.
• Maintain logs, records, and files.

Pay Information:

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Background Check Information:

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Why Work for the State of Ohio:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications:

For State Automated Child Welfare System (SACWIS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying child protective services laws, policies & procedures mandated by Ohio Department of Job & Family Services & using SACWIS; 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package. -Or for Support Enforcement Tracking System (SETS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying child support laws, policies & procedures & child support IV-D regulations mandated by Ohio Department of Job & Family Services & using SETS computer systems; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Word, Excel, Power Point, or like software package. -Or for Child Care Information Data System (CCIDS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying child care laws, policies & procedures mandated by Ohio Department of Job & Family Services & using CCIDS computer systems; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Word, Excel, Power Point, or like software package. -Or for Medicaid Information Technology Systems (MITS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of health services that included explaining & applying health services laws, policies & procedures mandated by the Ohio Department of Medicaid & using MITS &/or MMIS; 6 mos. trg. Or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package. -Or for position involving process automation project for another computer system, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying laws, policies & procedures mandated by Ohio Department of Job & Family Services that are pertinent to business work flows for which computer system is being designed & using human services legacy system such as Ohio Benefits, SACWIS, SETS, or CCIDS; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package. Note: This option requires the employing agency to develop and have position specific minimum qualifications approved by the Ohio Department of Administrative Services. -Or completion of undergraduate core coursework or 2 years exp. in social or behavioral science, pre-medicine, business administration, public administration, human services as defined in series purpose, or comparable field (note: this required education and/or experience shall not be applied to satisfy one of the following), AND In addition, must meet one of the following, whichever is pertinent to process automation project to be assigned: For Ohio Benefits System Positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying public assistance laws, policies & procedures mandated by Ohio Department of Job & Family Services & using Ohio Benefits; 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.

Supplemental Information:

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part