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The Food Service Worker II is responsible for food preparation, assisting catered events, and general customer service and cashiering responsibilities. Responsibilities may include any one or all of the following tasks: food preparation, hot or cold, cleaning, sanitizing, and maintaining orderly appearance of equipment and work area, general cashiering functions to include socially interacting with customers, handling customer service needs and issues, operating cash register and following all cash handling guidelines. Required to perform job duties in compliance with regulatory and operation standards.
25% Prepares hot and cold foods for patients and retail customers according to production sheets. Accurately follows standardized recipes for in-house production. Proper use of cooking and prep equipment. 25% Responsible for following safe food handling practices, maintaining cleanliness, sanitation and order of work area and equipment. Notifies supervisors of equipment malfunctions, and food preparation problems. Performs basic housekeeping duties & maintains clean attractive area. Relieves and trains other positions as assigned. Obtains necessary stock 35% Cashiering. Completes opening and closing procedures. Balances cash register, completes deposit slips, makes deposits, assumes accountability for cash balance in drawer on shift, and records daily transactions. Receives cash from customers, deposits in cash register and makes change. Processes charges: VISA, MasterCard, Discover, American Express, cost center charges. Processes over-rings, refunds, pay outs with the approval of the Supervisor in charge. May be required to price merchandise correctly from invoices, stocks, and arranges areas. 10% Works independently to take customer orders and prepare special orders. Interacts socially with customers to develop a "clientele" of repeat business. Address customers concerns and requests in a timely manner. 5% Other duties as assigned
No Degree or Diploma (Required)
KIND & LENGTH OF EXPERIENCE: One to two years hot food prep experience in large health care operation One year experience working with specialized beverage preparation equipment One to two years cashier/food handling, or related experience
Work Shift: Variable
Scheduled Weekly Hours: 40
Department: Nutrition Services