FT - Assistant Executive Public Services Director - Public Services Administration Division

Assistant Executive Public Services Director

This position assists the Executive Director in planning, directing, managing, and overseeing the activities and operations of the Public Services Department, including park maintenance and development, engineering, recreation, cemetery, golf courses, sewer, storm water, streets, solid waste/green waste collection and disposal, water treatment, distribution, and administration, and provide support for community events and celebrations. Receives direction from the Executive Director of Public Services. Exercises direct supervision over management, supervisory, professional, and technical staff. Supports the Executive Director in aligning departmental operations with the City's long-term strategic plan and fostering innovation to meet evolving community needs.

Essential Job Functions include:

• Assist in managing responsibility for all Public Services Department services and activities including engineering, sewer, streets, waste collection and disposal, water treatment, distribution, and administration; recommend and administer policies and procedures.
• Assist in managing the development and implementation of Public Services Department goals, objectives, policies, performance indicators and priorities for each assigned service area.
• Assist in evaluating service and staffing needs within city policy; support monitoring of the efficiency and effectiveness of service delivery methods and procedures; provide recommendations for resource allocation to the Executive Director.
• Assist in coordinating the Public Services Department work plan in collaboration with subordinate managers; support the assignment of projects and programmatic responsibilities as delegated; help review and evaluate work methods and procedures; participate in meetings with management staff to help identify and resolve operational issues.
• Assist in assessing and monitoring workload, administrative processes, support systems, and internal reporting structures; identify opportunities for improvement and provide recommendations; support the implementation of changes as directed by the Executive Director.
• Support the Executive Director in the selection, training, motivation, and evaluation of Public Services Department personnel; assist in coordinating staff training efforts; work collaboratively with supervisors to address performance issues; participate in disciplinary processes as directed.
• Assist in the development and administration of the Public Services Department budget; support forecasting of funding needs for staffing, projects, equipment, materials, and supplies; review and make recommendations on expenditures and budgetary adjustments in coordination with the Executive Director.
• Support the Executive Director in explaining and justifying Public Services Department programs, policies, and activities, including preparing reports and presentations; assist in addressing sensitive or controversial issues and participate in negotiations as delegated. Represent the Public Services Department to other city departments, elected officials, and outside agencies as assigned; assist in coordinating departmental activities with other departments, external agencies, and community organizations under the direction of the Executive Director.
• Provide staff assistance to the Mayor, Chief Administrative Officer, Executive Director and City Council; prepare and present staff reports and other necessary correspondence.
• Provide staff support to assigned boards and commissions.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public services administration.
• Perform Community Engagement, including public outreach, media relations, and intergovernmental partnerships.
• Risk/Compliance: Employee is responsible for regulatory compliance and is expected to respond to and manage departmental preparedness and emergencies.
• Prepare capital improvement plans, including financing, alternative funding strategies, and cost recovery approaches.
• Establish performance metrics, including Key Performance Indicators (KPIs), implement dashboards, and report progress.
• Oversight of asset management systems, data-driven practices, and environmental initiatives.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Direct the compilation of estimates, contract provision, and specifications.
• Direct the development of long-range plans for all assigned areas of responsibility.
• Participate in the management of construction bids and plans; oversee construction management.
• Participate in the soliciting of project funding from various agencies; identify revenue sources through research. Provide guidance and support to the Grant Administrator.
• Negotiate contracts and agreements for professional services; oversee the administration of agreements.
• Direct or coordinate activities of the department as concerned with production, project management, and construction management.
• Make presentations to legislative or other government committees regarding policies, programs, or budgets.
• Recommend major policy matters to elected representatives for final decisions.
• Conduct or direct investigations or hearings to resolve complaints or violations of policies on employee disciplinary issues.
• Serve as liaisons between organizations, shareholders, and outside foundations and organizations.
• Attend and participate in meetings of municipal councils or administrative committees.
• Represent organizations or promote their objectives at official functions or delegate representatives to do so.
• Participate in safety and risk management activities; take action to reduce liability to the city.
• Assist in the management of department fleet needs.
• Attendance and punctuality are essential functions of this position. Employees are required to work as a team and frequently meet with co-workers and supervisors; employees are required to communicate in-person with the public during office hours; and employees are required to use on-site equipment.
• Employee is expected to perform duties in person.
• Perform other related duties as required/assigned.

Education and Experience Requirements:

• At least eight years of progressively responsible experience in public administration, program coordination, or departmental operations, including five years in a supervisory or management support role.
• Bachelor's degree in Public Administration, Business Administration, or a related field preferred.
• An equivalent combination of education and relevant experience may be considered in place of a formal degree.

Special Requirements:

• Possession of, or ability to obtain, an appropriate, valid Utah driver's license.
• Employees will be required to complete NIMS IS100, IS200, ICS300, ICS400, IS700, IS701, IS702, IS703, IS704, IS706, IS707, IS775, IS803, and IEMC course(s), position-specific ICS courses based on assignment within two years of hire.
• Ability to work extended or irregular hours during emergencies and must attend public meetings and represent the City in community forums.

Knowledge, Skills, and Abilities:

• Knowledge of the operational characteristics, services, and activities of a comprehensive public services program.
• Knowledge of the principles and practices of program development and administration.
• Knowledge of the principles and practices of municipal budget preparation and administration.
• Knowledge of the principles of supervision, training, and performance evaluations.
• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Skill in planning, organizing, directing, and coordinating the work of lower-level staff.
• Skill in selecting, supervising, training, and evaluating staff.
• Skill in delegating authority and responsibility.
• Skill in leading and directing the operations, services, and activities of the Public Services Department.
• Skill in identifying and responding to community and City Council issues, concerns, and needs.
• Skill in developing and administering goals, objectives, and procedures.
• Skill in preparing clear and concise administrative and financial reports.
• Skill in preparing and administering large and complex budgets.
• Skill in analyzing problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Skill in researching, analyzing, and evaluating new service delivery methods, procedures, and techniques.
• Skill in interpreting and applying federal, state, and local policies, procedures, laws, and regulations.
• Skill in communicating clearly and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Performance Management, the ability to develop and monitor KPI's.
• Skill in leveraging digital tools, GIS, and asset management systems.
• The ability to maintain effective audio-visual discrimination and perception needed for: making observations; reading and writing; communicating with others; operating assigned equipment as required by the position.
• Ability to maintain mental capacity which allows for effective interaction and communication with others.
• Ability to comply with all city policies and regulations, including safety and risk management standards.

Working Conditions & Physical Requirements:

• The work environment is primarily inside, where the noise and temperature levels are moderate.
• The work is light work which requires exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess the