Sales Support F&B Solutions Internship

Sales Support F&B Solutions Internship

ofi is a global leader at the forefront of food & beverage consumer trends. Through its complementary portfolio of cocoa, coffee, dairy, nuts and spices ofi delivers sustainable, natural, and plant-based ingredients & solutions to its global and diversified customer base. ofi has 20,000+ employees, is in 51 countries and supplies food and raw materials to over 8,000 customers.

One in five chocolate bars produced anywhere in the world use our cocoa beans and products. We supply enough coffee beans to brew over 90 billion cups of coffee and our nuts, spices and dairy products are used in millions of products around the world. But we don't just source or grow the raw materials for these products: our team of chefs and food scientists are working closely with our customers, sharing our fresh ideas to inspire new concepts. Making it real at every step, from plant to palate.

We're also driven by our Purpose – 'Be the change for good food and a healthy future'. By working with ofi, you'll be helping to create real impact on the ground. Sustainability is built into our business model - from our offices to our farming operations and supply chains, we're acting across issues as diverse as farmer poverty, deforestation and greenhouse gas emissions.

The Role

At ofi, we're looking for a motivated Sales Support Intern for F&B Solutions, you'll be part of the team that ensures smooth customer operations and internal coordination across global supply chains. You'll gain hands-on experience in sales execution, customer service, and logistics all while contributing to ofi's mission to deliver innovative, sustainable food solutions.

In January 2024, ofi launched its F&B Solutions platform to strengthen its customer-centric approach within the Ingredients & Solutions segment. This platform brings together ofi's deep category of expertise and global innovation infrastructure to co-create new consumer concepts and applications with customers. It leverages our Customer Solutions Centers in Amsterdam, Bangalore, Chicago, and Singapore, and complements our core product platforms in Cocoa, Coffee, Dairy, Nuts, and Spices.

Responsibilities

You'll work closely with our Sales Support Specialist and other teams to:

• Support Customer Operations: Assist with sales contract creation, call-offs, order tracking, invoicing, export/import documentation, and payment monitoring.
• Coordinate Global Supply Chain Activities: Collaborate with origin teams to manage purchase contracts, logistics, and export documentation.
• Manage Sales Documentation: Maintain and update contracts, agreements, purchase orders, invoices, and delivery receipts. Handle amendments, extensions, and terminations.
• Contribute to Pricing Projects: Support pricing initiatives for PL tenders, B2B Food Service, and CPG quotations.
• Assist in Sales Forecasting: Help prepare forecasts using historical data, order trends, and customer demand insights.
• Ensure Seamless Execution: Proactively plan and troubleshoot to ensure smooth contract execution.

The Candidate

A successful intern will possess the following:

• A currently enrolled student in a business school or focused, post-graduate programme with an interest in marketing, product management and operations.
• Preferably a person with some previous internship and/or work experience.
• Excellent English language communication skills and proficiency (both oral & written)
• Ability to effectively and efficiently utilise Outlook and full MS suite of programmes (Word, Excel, PPT, Teams)
• Someone who is responsible and accountable, a 'go getter' with a positive / energetic attitude, and someone who is curious, open minded, and ready to accept new challenges.
• Ability to work independently and take responsibility for delivering projects on deadline and to completion
• Interest in food/beverage sector, in digital / social media / blogging, in design and in sustainability. Must love cocoa and chocolate!

What You'll Gain

This internship offers a unique opportunity to gain practical experience in international sales and supply chain, while working within a global, cross-functional environment. You'll benefit from mentorship by seasoned professionals, grow in a dynamic and inclusive workplace, and contribute to projects that make a real impact.

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles