Lead Forward Deployed Engineer - Remote Eligible

Lead Forward Deployed Engineer

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business.

About the Role:

We're looking for a Lead Forward-Deployed Engineer (FDE) to join our team and be the bridge between our product and our customers. This is not your standard engineering role, you'll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform. You will be working directly with our Account Management team, implementation team and onboarding team. This role reports to the VP of Account Management.

As an FDE, you'll wear a lot of hats: engineer, architect, problem-solver, and trusted advisor. One day you might be prototyping a custom integration; the next, you're running a proof-of-value with a C-suite exec; the next, you're feeding back product insights that shape the roadmap. If you like variety, ownership, and making real-world impact, you'll love this role.

What You'll Do:

• Embed with customer teams to understand their workflows and pain points in the Mortgage, SMB and Consumer lending space
• Design and deliver technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.
• Write and ship production code across the stack (Python, Java, Go, TypeScript/React).
• Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.
• Troubleshoot gnarly technical issues in live environments and get things back on track.
• Partner with the Account Management and Product teams to deliver value, and influence the roadmap.
• Travel occasionally (~30–50%) to customer sites and industry events

What You'll Bring:

• 5+ years of experience in software engineering, solutions engineering, or technical consulting.
• Strong full-stack engineering chops, you can design, build, and ship scalable systems.
• Backend: Java, Python, Go, microservices, APIs, distributed systems.
• Frontend: React/TypeScript.
• Database skills (Postgres, MySQL, data modeling).
• Hands-on experience with cloud (AWS/GCP/Azure), containers, CI/CD.
• Comfortable talking to execs and engineers alike; you can translate between business and tech.
• Thrive in fast-paced, ambiguous environments where you figure it out and get it done.

Nice to Have:

• Background in fintech, mortgage lending, or financial workflows.
• Experience with SaaS integrations or loan origination systems.
• Exposure to AI/ML or generative AI.

Why You'll Love It Here:

• You'll have ownership from day one, our FDEs lead projects end-to-end.
• You'll work directly with customers and see the immediate impact of what you build.
• You'll shape the product by bringing the voice of the customer straight to engineering.
• You'll get the best of both worlds: building like an engineer + solving problems like a consultant.
• And most importantly, you'll be part of a fast-moving team where your work actually matters.

Life at Ocrolus

We're a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.