Special Services Coordinator - - case Management (baptist)

Administrative And Clerical Support

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job provides administrative and clerical support, creates data management reports, performs data analysis, acts as a liaison between immediate supervisor, upper management, direct reports and consultants, and manages special projects, functions and/or programs.

Education

Required - High School diploma or equivalent

Preferred - Associates degree in Business Administration or related field

Work Experience

Required - 7 years of Professional level administrative experience. Experience maintaining highly confidential and sensitive information.

Preferred - Supervisory experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information
• Must be proficient with Windows-style applications and keyboard
• Typing proficiency
• Knowledgeable of medical terminology
• Strong interpersonal skills
• Strong verbal and written communication skills
• Good organizational skills
• Good time management skills
• Strong analytical skills
• Basic math skills
• Must be able to work a flexible work schedule (e.g. 24/7, weekend, on call availability).
• Must be able to travel throughout and between facilities.

Job Duties

• Provides project management support.
• Coordinates information/paperwork processing for staff, quality reporting, and committee reports.
• Develops presentations, handouts, and other educational tools requested by administrators.
• Maintains, tracks, and orders supplies/marketing materials as needed for department.
• Complies statistical reports, researches information, performs special projects and completes miscellaneous duties.
• Greets every office visitor in a pleasant and responsive manner; courteously answers and screens incoming calls.
• Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.