RN - Clinical Services Liaison - PRN

Clinical Coordinator

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job introduces the full scope of services offered to clinical staff. Ensures the ongoing updates and education for referral sources. Responsible for the successful clinical coordination of care from the referral source into the home setting. Provides and utilizes clinical expertise and skills to assist referral sources and/or patients with: identification of appropriate candidates for home infusion or home health care, identification of the patients or caregivers ability to provide care, patient education and training regarding therapy and supplies. Assumes responsibility for clarifying expectations of care in the home, medication connection at the hospital/facility in order to expedite the discharge into the home setting as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education:

Required – Registered Nurse Diploma

Preferred – Bachelor’s degree in Nursing

Work Experience:

Required – 3 years of Nursing experience

Certifications:

Required – Current RN License in the state of practice

Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs):

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Knowledge of core therapy referrals and qualifying criteria by payor source, such as: TPN, Enteral Nutrition and Inotropic Agents for Medicare.
• Ability to work with frequent interruptions and changes in priorities.
• Must be able to work in stressful situations, while remaining objective and professional.

Job Duties:

• Develops and maintains core therapy and service line admissions through positive referral source relationships.
• Recognizes opportunities for expanding business opportunities with current referral sources/business associates with leadership.
• Evaluates current and future clinical and service needs for new and existing accounts.
• Coordinates in-services and continuing education programs for referral sources and their support staff.
• Collaborates with referral sources (i.e. hospital case managers, home health agencies, physician offices, etc.) to facilitate the coordination of care for new patient referrals.
• Coordinates and communicates all discharge planning activities for new patient referrals appropriate personnel and referral sources.
• Attends and participates in appropriate office meetings, sales meetings, training programs, regional and national trade shows (prn), and conventions (prn) as directed by leader.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.