Retail Store Specialist - (customer Service/merchandising) - Part Time

Retail Store Specialist - (Customer Service/Merchandising) - Part Time

The Store Specialist role at Ocean State Job Lot plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines. The role also provides oversight of assigned associates and activities.

Key responsibilities include: building lasting relationships by providing exceptional customer service, assisting customers with inquiries, maintaining visually appealing displays, training and coordinating assigned associates, communicating issues and improvement opportunities to store leadership, and maintaining a safe and organized environment for customers and associates.

Qualifications include: prior retail merchandising, customer service and/or cashier experience, basic math and reading skills, legible handwriting, good verbal and written communication skills, availability to work nights and weekends, and the ability to lift 35 lbs on a regular basis.

Work environment includes: extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks, physical activities, and the potential for overnight and weekend assignments.

Additional benefits include: a 30% associate discount, wellbeing time and Care.com access, generous paid time off, comprehensive health and wellness coverage, flexible spending account, Accolade Care, eligible for referral bonus, tuition reimbursement, profit sharing bonus, 401K, OSJL vacations, and various discounts at partner companies.