MGR, Technology Manager, Business Management, OCBC Property Services

Technology Administration Role

The role reports to the Technology Lead and supports the oversight of Group Property Management (GPM) technology and technology information security, covering a full spectrum including technology governance and information security. It encompasses both Information Technology (IT) and Operational Technology (OT) domains. The role works closely with the OCBC Group stakeholders and third-party vendors to address GPM's technology, cybersecurity, and cyber defence matter to support the business operations locally and regionally.

You'll be at the forefront of delivering exceptional service to our business customers. You'll have the opportunity to build long-term relationships, understand their needs, and provide tailored solutions to help them grow and succeed. This role is perfect for those who enjoy working with people, are passionate about business, and thrive in a fast-paced environment.

To excel in this role, you'll need to be customer-centric, proactive, and able to think critically. You'll work closely with our business customers to understand their needs, identify opportunities, and provide solutions that meet their expectations. You'll also collaborate with internal and external stakeholders to ensure seamless delivery of our services.

Technology Administration

• Provide overall stewardship of technology administration, ensuring secure and seamless user access, reliable endpoint environments, and effective use of enterprise productivity platforms such as Microsoft 365.
• Oversee and contribute to technology operations budgeting and planning to ensure optimal allocation of resources aligned with organisational priorities.
• Maintain strong visibility over technology assets and lifecycle management
• Ensure good documentation and reporting practices to support transparency, provide meaningful operational insight, and enable continuous improvement.

Technology Governance

• Assist to manage and oversee the technology and technology information security.
• Provides leadership in establishing and enforcing robust technology governance and risk management practices, including the development and implementation of policies, procedures, and standards aligned with regulatory and OCBC Group expectations.
• Ensures compliance with industry standards., demonstrates sound awareness of fundamental cybersecurity principles
• Conducts regular IT risk assessments
• Maintains technology risk registers
• Supports audit activities while driving timely resolution of identified risks.
• Provide advisory and support on technology and technology information security matters.
• Foster productive partnerships with business owners and manage technology service providers.

Who You Are

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Engineering, or a related discipline.
• Minimum 3–5 years of hands-on technology administration or systems management experience.
• Prior experience in a property, real estate, or facilities management environment is an advantage.

Technical Skills

• Working knowledge of the Microsoft 365 (M365) suite, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Intune or equivalent MDM solutions.
• Familiarity with technology systems such as BMS, SCADA, or building automation platforms.
• Working knowledge of networking fundamentals (LAN/WAN, VPN, firewall configurations).
• Experience with property management SaaS (Software as a service) is a plus.
• Basic cybersecurity knowledge — understanding of common threats, security controls, and best practices.

Soft Skills

• Strong problem-solving and communication skills with the ability to translate technical concepts for non-technical stakeholders.
• Demonstrates independence, sound judgment, and effective prioritisation in fast-paced environments, while maintaining a collaborative, team-oriented approach across cross-functional teams.
• Exhibits integrity and professional courage to stand firm on well-founded decisions, constructively engaging stakeholders, with a consistent commitment

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.