Facility Services Manager

Job Title

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Project Masterplan

• Coordinate and execute tasks in alignment with project timelines and milestones.
• Oversee facility-related services, including furniture and leased equipment, ensuring timely issue resolution through effective collaboration with internal teams and external vendors.

Facility Services

• Support and coordination for leased office equipment. Monitor and manage lease agreements to ensure compliance with terms and renewal deadlines. Coordinate with external vendors to schedule and oversee the timely delivery, installation, and collection of leased office equipment.
• Liaise with external vendors to plan and execute office relocation and space reconfiguration request.
• Support repair and maintenance requests by coordinating with external vendors and internal users to ensure timely service delivery with minimal disruption to business operations.

Door Access Control

• Support the rollout of the Lenel S2 New Card Access System across multiple offices and branches.
• Manage administrative tasks related to the office card access system, including updating access permissions based on HR directives, generating access reports, and troubleshooting system issues.

Holiday Bungalow Arrangements and Maintenance

• Administer the MyWorld platform for bungalow bookings and handle internal booking requests.
• Coordinate with bungalow caretakers on maintenance matters and manage expense reimbursements.
• Collaborate with HR and Property Services to ensure proper upkeep and maintenance of holiday bungalows.

Car Park Management

• Administer car park applications and allocation for eligible staff across MO, WLR, and MGE2 locations.
• Collect payments and process invoices in accordance with building management procedures.

Compliance and Process Improvement

• Proactively contribute to departmental compliance initiatives and take on additional roles as needed.
• Identify and implement process improvements to enhance productivity and service quality.

Additional Responsibilities

• Perform other departmental roles and administrative tasks as assigned.

Requirements

• Eagerness to learn with openness to on-the-job training.
• Strong interpersonal and communication skills to engage effectively with individuals of various levels.
• Commitment to quality and service excellence, continuously looking for improvement opportunities.
• Detail-oriented with thorough follow-up to ensure task completion.
• Independent, resourceful, and able to manage unfamiliar tasks and meet deadlines with minimal supervision.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.