Inbound Sales Consultant

Customer Sales Consultant

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

We are currently looking for Customer Sales Consultants for our Glazing Division located in either Brisbane or Melbourne. We are looking for superstars who have a strong customer service and sales background and a positive can do attitude. This position has the option to work from home however, you will be required to come into the office for training and upskilling. If you have worked in an insurance, sales or retail environment, continue reading!

About the Role

• Be responsible for first call resolutions of our customers domestic and commercial glass replacement needs
• Work closely with the Sales, Planning and Glazing teams
• Full training will be provided, along with ongoing support from experienced team members
• Flexible rostering between 8.00am to 7.00pm Monday to Friday, occasional Saturday's 8.30am to 4.00pm

About You

• Must have call center, sales or retail experience
• Possess a natural drive for results, with the ability to sell a trade-based product
• Ability to achieve monthly sales targets and other key performance indicators
• Excellent communication skills, with the ability to connect with a varied audience
• Strong administrative skills including attention to detail and accuracy
• Ability to organise, multitask and prioritise your daily responsibilities
• Building industry experience/knowledge is an advantage

Benefits

• Ongoing incentive scheme for reaching achievable set targets
• Ability to work hybrid or from home, once fully trained
• In-depth and ongoing training provided along with all required hardware including laptop and monitor
• Monthly, quarterly and annual reward and recognition program

If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.