Patient Support Assistant (cupe), Emergency - Full Time Temporary (until Approx. September 2026) - Markham Stouffville Hospital

Patient Support Assistant

As a patient support assistant, you will work in partnership with the RN and RPN to provide patient care and will become an integral member of the interprofessional team. The focus is on quality and patient/family centered care with a strong emphasis on customer satisfaction.

The responsibilities include assisting the patient with the basic activities of daily living, e.g. bathing, nutrition, positioning and ambulation. In addition, you will be responsible for non-patient care support duties including stocking treatment areas and carts, maintaining linen supplies and the cleanliness of the patient rooms (for admission and discharge), utility rooms, nursing station, tub and shower rooms and patient care equipment. As an effective team member you will utilize your strong communication skills and be actively involved in quality management initiatives.

Physical Demands:

• Frequent moderate and heavy exertion (e.g. pushing stretchers, wheelchairs, etc.)
• Lifting over 60 lbs.

What you bring to the role:

• Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education
• Emergency Department experience is preferred
• Current BCLS certification
• Previous related experience, preferably in an acute care facility
• Proficient computer and documentation skills
• Knowledge of universal precautions and medical terminology an asset
• Strong customer service, interpersonal and written and verbal communication skills
• Demonstrated ability to work well independently and as part of an interprofessional team
• Strong organizational skills and the ability to prioritize workload
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

The successful candidate would be required to work 8 or 12 hour shifts, weekdays, weekends, and holidays as per the needs of the unit. There will be rotation between the units you will be working on. Please note schedules may change due to operational needs.

Compensation:

Range: $27.86 - $30.61

Who we are:

Oak Valley Health is one of Ontario's leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement:

Oak Valley Health takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.