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Medical Front Office - Patient Service Specialist
Manage patient registration and scheduling to ensure a seamless clinic experience
Old Saybrook, Connecticut, United States
Entry Level
5 days ago
NY Staffing
A government entity providing employment resources and services to New York State residents.
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Patient Service Specialist
When patients enter our outpatient physical therapy center in Old Saybrook, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications:
Minimum Qualifications:
- High School Diploma/GED required
Equal Opportunity Employer/including Disabled/Veterans
Medical Front Office - Patient Service Specialist
Old Saybrook, Connecticut, United States
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About NY Staffing
A government entity providing employment resources and services to New York State residents.