Support Pricing Specialist

Job Opportunity At Adobe

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe is a place where exceptional people work - don't just take our word for it, our employees have voted us on the Great Place to Work list for the tenth consecutive year!! We're proud to offer employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement. We know that people are the differentiator in our business, and that's why we want to meet you!

This job is for someone who thrives in building relationships with prospects and customers. In this role, you will be a critical part of the sales operations team where you will be helping structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize Adobe's revenue, and increase the effectiveness and productivity of the Adobe Support sales force. We are looking for candidates who would love to work with people and that enjoy partnering with customers on their journey to ensure they understand how Adobe's solutions will work in the real world. Someone who is eager to learn and partner with your sales teams to identify Customers' critical business issues and assist in structuring transaction that meet both Adobe's requirements and the Customer's needs.

What You'll Have

- Manage deal approval process, meet with sales teams, communicate via documented case with cross-functional partners to articulate deal value in a consistent manner

- Perform to a specified set of metrics and service levels

- Responsible for adherence to and compliance with policy and procedures

- Interact with internal partners, including but not limited to: Legal, Sales Operations, Sales Finance, Revenue Assurance, Business Units, Order Management, Credit and other functions

- Ensure that transactions adhere to Adobe's internal revenue recognition policies and operational guidelines

What You Need To Succeed

- Experience in FP&A, Sales Finance, Sales Operations and/or Deal Desk

- Demonstrated capability to build strong working relationships with internal stakeholders

- Experience in structuring multi-element (subscriptions, licenses, services and support) contracts

- Proficient in software revenue recognition accounting (SOP 97-2 and related)

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $81,200 -- $168,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an equal employment opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.