Supervisor, Housekeeping Services

Supervisor, Housekeeping Services

Supervises a team of facilities housekeeping and custodial personnel to maintain high quality cleanliness in a patient care, medical research and educational campus environment through inspections, training, and accountability.

Job Responsibilities:

• Supervises and works closely with a team of housekeepers and custodians in all campus assigned areas.
• Works with the shift manager to create effective team schedules and work assignments.
• Routinely conducts rounds and inspects building interiors and exteriors to verify work is being completed in accordance with established high quality standards and regulatory requirements.
• Identifies ways to improve operational efficiencies.
• Continually assesses the effectiveness of cleaning performed and adherence to time standards.
• Effectively communicates with the customer base both verbally and in-writing.
• Opens, assigns and closes work requests within the department's computerized maintenance management system.
• Engages in professional development seminars, training, etc.
• Stays current with industry technology, tools and standards.
• Effectively trains and re-trains team members on equipment care, maintenance and proper use.

Education:

Associate's Degree or equivalent industry-related certification

Experience:

Associate's Degree or Certified Training credentials. Minimum of 5 years supervisory experience. If role requires use of WCM vehicle for business use, must have valid New York State driver's license with an acceptable driving record.

Knowledge, Skills and Abilities:

Demonstrated knowledge of housekeeping/carpet/floor care. Demonstrated knowledge of marble/terrazzo floor maintenance including crystalizing and polishing. Ability to work on off-shifts as required to accommodate on-going operations and/or emergencies. Ability to be available for 24-hour emergency call-ins.

Licenses and Certifications:

Working Conditions/Physical Demands:

Position requires working in a non-office environment where there are some physical discomforts such as noise, dust, heat, fumes and other elements which are continuously present; Periodic work in animal research areas and areas where there are odors from cleaning products; Frequent use of ladders to perform work; Work is performed both indoors and outdoors; Ability to grasp, lift and/or carry or otherwise move objects weighing a minimum of 10 pounds and push/pull objects up to 25 pounds; Position requires the ability to walk, stand, climb ladders/scaffolds, bend, reach, lift and carry.

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of 'any person, any study.' No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.