STHFC Support Liaison

Job Title: STHFC Support Liaison

Location: New York City, NY

Pay Rate: $35/hr on W2

Shift Timing: Day

Duration: 6-9 months

The STH Shelter Support Liaison (STH SSL) will provide a range of supports in NYC HERRCs and other emergency shelters. Work tasks may include but are not limited to the following:

• Interact with families to address their concerns, answer their questions, and assist them with their needs or had a background in working with customer service sector.
• Check-in routinely with their STH supervisor to ensure that all logistics are considered and managed, acting alongside the STH team management and offering guidance on promising practices to deliver high-quality services.
• Attend relevant workshops and trainings that will allow the STH SSL to turnkey important information to families.
• Greet families as they enter into a shelter or emergency center, conduct an initial needs assessment, identify and facilitate tailored supports for students and families, and support students and families to access those supports.
• Support families in navigating enrollment, transportation, and immunization processes.
• Act as an escalation point for schools in cases of emergencies, including attendance support.
• Help to remove barriers impacting student academic success, and identify additional resources within the school or community, supporting students to thrive academically and personally.
• Conduct 'home' visits to on-site rooms in HERRCs and emergency shelters as needed.
• Collaborate with STH team on workshops for parents to increase parental awareness about NYCPS and how to support students academic success including but not limited to the importance of attendance, relevant school programs such as high school access, prek/kindergarten enrollment, summer programming, etc.
• Work collaboratively with HRRC staff, Health & Hospitals, HPD, and other providers in supporting families and students.

Education Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or high school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in 1 " above.

Preferred Skills

Strong skills in relationship management and project implementation. Strong written and oral communication skills, including conflict management and de-escalation techniques. Strong facility with Excel; moderate knowledge of other Microsoft Office applications, e.g., Word, Outlook, and PowerPoint. An understanding of the complexities of systems that homeless students and their families face, and of the intersections of issues, including trauma, mental health, and domestic violence. Understanding trauma informed best practices. Knowledge of McKinney Vento regulations and their application to school environments. Familiarity with community-based programs serving homeless youth and families and related youth development programs. Experience working in school-based or shelter based settings, with knowledge about trauma informed strategies, nonprofit student support services, and youth development approaches. Ability to work effectively with school aged youth, educators, families, and communities from a wide range of cultural, social, and economic backgrounds. Understanding of the social-emotional needs of students in temporary housing and of trauma-informed practices.

Documents Requested

Professional Resume - Resume outlining your academic, professional, and personal experiences, certifications, and fit for the role.

Reference Request Details - Three references required - Minimum two professional references. One personal reference. For each reference please provide: First Name and Last Name. Organization and Title. Phone Number. Email Address.

About Our Company

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum Salary: 32240.00 Maximum Salary: 32240.00 Salary Unit: Yearly