Salesforce Developer

Salesforce Developer

About the Role: Grade Level (for internal use): 09 automotiveMastermind is seeking a detail-oriented, hands-on Salesforce Developer to join our dynamic team. In this role, you will manage day-to-day Salesforce development and collaborate with cross-functional teams to design scalable solutions, optimize business processes, and ensure our customer-facing operations run seamlessly. This position is critical to maintaining system integrity while driving enhancements that improve efficiency and user experience.

Ideal Candidate: Our Salesforce environment is central to the company's mission-critical operations. The ideal candidate is a strategic problem solver who thrives on designing solutions for complex business challenges while enhancing overall user experience. This individual combines independence with collaboration – working closely with stakeholders to gather requirements, propose solutions, research best practices, create user-guide content, and conduct thorough testing. A passion for precision, adaptability, and teamwork is essential to succeed in this role.

What You Will Do:

• Design, architect and develop custom solutions and limitations within Salesforce (Apex/ Visualforce/ Lightning Framework front end web technologies, API, and Workflow) and integrations with back-office systems (often utilizing middleware tools) and complex data migrations
• Leverage integrations and middleware tools to solve complex requests/problems
• Manage project deployments including release and environment management
• Configure and maintain declarative Salesforce capabilities on various standard objects: Leads, Accounts, Contacts, Opportunities, Case, Campaigns, Product, and Reports & Dashboards.
• Create Custom Objects, Custom fields, Standard fields, Formula fields, and Page layouts, Custom Tabs, Standard Tabs, Reports, Dashboard, Workflow, Process Builder and Email Templates.
• Replace Process Builders and Work-Flow-Rules with streamlined Apex code
• Design page layouts, contacts, leads account, business knowledge and customization experience with object page layouts and profile-based layout assignment.
• Create Work and Approval Flows and data models.
• Create Junction Objects to maintain one-to-many relationships
• Maintain Sales Cloud and Service Cloud such as Knowledge, Case Management, and Solution.
• Implement OWD, Profile, Role Hierarchy, Sharing rules, permission sets, Field level Security, and Record-level Security.
• Verify and regression test new and existing functionality before the release to users.
• Participate in daily scrum meetings to report progress and obstacles.
• Work with senior members of the team to identify system needs, gather requirements, assist with prioritization and delivery (training and documentation).
• Draft runbook and cookbook documentation to assist operations teams with maintaining and triaging newly-developed applications or integrations.
• Manage applicable phases of systems implementations (e.g. configuration, customization, integration, data migration).
• Participate in software specification, gap analysis, and requirements analysis.
• Follow and work within project work plans and timelines to meet changing needs and requirements.
• Develop and refine proofs-of-concept to confirm requirements.
• Testing, including defining/supporting user acceptance testing (UAT) and gathering feedback from pre-release testers.
• Log, track, and manage issues, bugs, and enhancement/ features requests logged in JIRA.
• Stay current with cutting edge tools/technologies that could enhance the platform and to collaborate with the Salesforce Admin team to ensure alignment in process, documentation and associated training

Who You Are:

• Minimum of 4 years Salesforce administration experience
• Minimum of 6 years Salesforce development experience
• Salesforce Administrator Certification required
• Certified Platform Developer 1 required
• Extensive experience with Apex with experience developing custom Apex Classes and Apex Triggers.
• Extensive experience with Salesforce Query and Search Language (SoQL and SoSL).
• Firm understanding of Salesforce Governor limits, limit monitoring, and best-practices for limit-informed development.
• Experience developing Visualforce pages, Visualforce components and Customer Controllers.
• Understanding of UX and UI design principles. An eye for intuitive user interfaces.
• Experience with database models and querying languages (e.g., SQL, HQL).
• Experience with web development languages
• Experience with integration and ETL technologies (e.g, Mulesoft, Informatica, Salesforce Dataloader).
• Experience with relational databases a strong plus: SQL queries, views, and stored procedures.
• Practical knowledge of marketing automation technologies (e.g., ExactTarget, Marketo, Eloqua).
• Practical knowledge of telephony and CTI systems (e.g., Genesys, Cisco, Avaya)
• Ability to work independently and effectively manage multiple initiatives.
• Previous experience working in an agile/kanban environment a plus.
• Experience with entire software development lifecycle (Agile, SDLC, Iterative).
• Proven experience with integrated systems required.
• General Programming Skills.
• Software Performance Tuning.
• Software Design, Debugging, Development, Documentation, and Testing.
• Strong analytical and problem solving skills.
• Flexibility and attitude to achieve tight deadlines.
• Solid, detail-oriented documentation skills.
• Strong balance of business and technical skills and ability to "translate" technical concepts clearly to non-technical decision-makers.

Right to Work Requirements: This role is limited for candidates with indefinite right to work within the USA or Canada.

Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $69661 to $122231. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://spgbenefits.com/benefit-summaries/us.

About automotiveMastermind: Who We Are: Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com.

At automotiveMastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of "Drive" and "Help" have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

What We Do: Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.

What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits