Sales Operations Summer Intern

Internship Opportunity At Iheartmedia

iHeartMedia, the number one audio company in America, is looking for interns to join their Sales Operations team. This internship offers hands-on experience with Salesforce data quality, training workflows, and process documentation that help improve operational efficiency.

The intern will be responsible for:

• CRM Data Quality: Assist with Salesforce data validation and duplicate reviews; help with UAT checks for new lead workflows.
• Onboarding & Enablement: Update training content and new hire guides; consolidate materials; assist with virtual session coordination and feedback tracking.
• AI & Automation Support: Maintain prompt libraries and assist with documentation for AI use cases; help organize feedback from pilot rollouts.
• Lead Management Basics: Support simple QA on lead routing and scoring rules; monitor feedback for friction points.

To be considered for this internship, the candidate should be pursuing a degree in Business, Analytics, or related field. Familiarity with Salesforce and Microsoft Office (Excel, PowerPoint, Teams); Workday experience is a plus. Interest in AI tools and willingness to learn is also required. Strong organizational and communication skills, along with attention to detail, are necessary for this role.

Compensation: $17.00 per hour.

Location: New York, NY: 125 West 55th Street, 10019.

Position Type: Seasonal.

Time Type: Part time.

Pay Type: Hourly.

Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify.