Retail Sales Representative – New York
Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs.
We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.
We are looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You'll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience.
Key Responsibilities
- Sales & Product Knowledge
- Proactively engage customers to present and promote telecommunications products and services.
- Recommend solutions based on customer needs, highlighting value and competitive advantages.
- Effectively close sales and maximize revenue through upselling and cross-selling.
- Consistently meet or exceed individual sales targets and commission goals.
- Customer Experience
- Deliver an exceptional customer experience with a positive, solution-oriented attitude.
- Build strong relationships to foster trust and long-term brand loyalty.
- Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals.
- Team & Organizational Success
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Stay informed about company offerings and evolving telecom technology.
- Demonstrate reliability, professionalism, and punctuality in all job duties.
Qualifications
- 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.
- High school diploma or GED required.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Proficiency with technology and point-of-sale systems.
- Ability to stand for extended periods and lift up to 35 lbs.
- Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required).
Perks & Benefits
- Medical, Dental, Vision, 401(k)
- Paid training and onboarding
- Internal promotions & advancement opportunities
- Employee-exclusive growth & rewards programs, including:
- "Milestone Program": Get recognized and rewarded at every stage of your sales journey.
- "Winners Circle": Annual all-expenses-paid trip to Mexico for top performers.
Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: + 401(k) + Dental insurance + Health insurance + Vision insurance Work Location: In person