Operations Specialist - dermatology

Operations Specialist-Dermatology

Provides a wide range of administrative and secretarial support for the office.

Job Responsibilities:

• Answers phones, responds to inquiries and triages calls to appropriate personnel.
• Coordinates calendars and schedules appointments and meetings.
• Prioritizes requests for meetings and coordinates the necessary arrangements for meetings.
• Responsible for travel and conference arrangements. Organizes itinerary, makes appropriate reservations for travel and accommodations. Prepares and processes travel reimbursements.
• Maintains both general office and clinical cosmetics inventory and orders equipment, services and supplies.
• Responsible for procurement activities related to goods, services, and/or equipment as needed. Responsible for disbursement/reimbursement activities as needed.
• Provides cross coverage to the chairman's office. Responsibilities include scheduling clinical transcription, interacting with high profile individuals & handling highly sensitive information.
• Prepares routine letters, memos and correspondence.
• Manages the department's clinical trials coordination. This includes budget development; implementation subject recruitment, screening scheduling subject visits; research billing compliance and sponsor invoicing and close out.
• Serves as the primary point of contact for sponsors, the Joint Clinical Trials office and the IRB. Prepares and ships research specimens. Prepares progress and case reports. Maintains study records & documentation. Participates in internal/external audits. Maintains curriculum vitae. Assists with the onboarding of new staff.
• Obtains supplies, computers, equipment, business cards, stationery and prescription pads, lab coats and scrub suits, if needed. Maintains departmental malignancy log by monitoring daily pathology reports for malignancies. Communicates with clinical staff to ensure timely action is taken on each case. Tracks open issues and ensure that they are resolved. Ensures office equipment is functioning properly. Schedules repairs and preventative maintenance as needed. Assists with special projects as assigned.

Education: High School Diploma

Experience: Approximately 2 years of prior administrative support experience.

Knowledge, Skills and Abilities: Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise 'people skills'. Demonstrated proficiency with MS Office Suite and database applications. Demonstrated organizational skills and ability to pay close attention to detail. Demonstrated critical thinking and analytical skills. Demonstrated ability to multi-task and prioritize in a fast-paced environment. Demonstrated ability to remain focused despite frequent interruptions. Ability to treat confidential information with utmost discretion. Demonstrates ability to exercise standards of professionalism, including appearance, presentation and demeanor. Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives.

Licenses and Certifications: Working Conditions/Physical Demands: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of 'any person, any study.' No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.