Operations Processor - Remote Eligible

Kyc Intake Processor

Robert Half is seeking detail-oriented and customer-focused KYC Intake Processors to join our team. This is a fully remote position requiring strong communication skills and the ability to manage high-volume outreach. You will play a key role in guiding customers through the Know Your Customer (KYC) process, ensuring compliance and accuracy.

Location: Fully Remote (Must Reside in New York State)

Pay: $21/hour

Schedule: Full-Time, 40 hours/week

Hours: Monday–Friday, 8:00 AM – 5:00 PM EST

Key Responsibilities

• Make 80–100 outbound calls per day to existing customers.
• Receive and respond to emails promptly.
• Answer customer questions and provide clear guidance through the KYC process.
• Maintain transparent communication with the team in a remote environment.
• Handle challenging conversations with professionalism and patience.

Requirements

• Must reside in New York State.
• Previous call center experience required.
• Strong verbal and written communication skills.
• Ability to work independently in a fully remote setting.
• Bilingual (French/English) preferred but not required.
• No degree required.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.