Mgr, Renewals Sales

Sales Manager

Our company is changing the world through digital experiences. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We are on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe is seeking a dynamic and experienced Sales Manager to lead a team focused on growing named accounts within its Digital Media business. This position will lead a team of Renewal Specialists to manage our Enterprise ETLA business for North America. Success metrics for the position are team-wide quota attainment, total revenue growth, retention, and strategic customer wins in your territory. This position is located in one of our sales offices: New York, Seattle, or San Jose. Come join our team!

What you'll do:

• Achieve and Exceed Targets: Take ownership of the team's performance and ensure consistent achievement and exceeding of sales goals and targets.
• Foster a Culture of Excellence: Cultivate a high-performing, collaborative environment that emphasizes best-in-class sales practices and continuous improvement.
• Develop Account Managers: Invest in the professional development of team members through coaching, training, and mentorship, promoting a balanced approach to success.
• Strategic Account Planning: Collaborate with account managers to develop and execute strategic account plans that identify opportunities for growth and expansion.
• Sales Process Optimization: Implement and refine sales processes to maximize efficiency and effectiveness.
• Reporting and Analysis: Monitor team performance, analyze sales data, and provide regular reports on progress and trends.
• Collaboration: Work closely with other departments, such as marketing, product development, and customer success, to ensure a seamless customer experience.
• Hire, motivate, coach, and provide training to increase productivity and skill sets of employees.

As part of Adobe's ongoing commitment to market leadership and customer-centric growth, we are seeking a dynamic Sales Manager who will bring exceptional strategic vision, operational excellence, and inspirational leadership to our Digital Media Enterprise Renewal team. The successful candidate will play a pivotal role in shaping the direction of our renewal strategies, fostering a high-performance sales culture, and partnering with senior stakeholders to drive sustained revenue expansion across North America.

The Challenge:

Adobe is hiring a Sales Manager to oversee a team responsible for managing named accounts within its Digital Media business. The role involves leading a group of Renewal Specialists to manage the Enterprise ETLA business for North America. Key performance indicators include meeting team quotas, revenue growth, retention rates, and securing strategic customer accounts within the assigned territory. This position is based in one of Adobe's sales offices: New York, Seattle, or San Jose.

What you'll do:

• Target Achievement: Oversee the team's sales results, aiming for consistent attainment of established sales targets. Demonstrate accountability for exceeding ambitious revenue goals while anticipating market trends and competitive dynamics.
• Team Culture: Maintain a collaborative and effective work environment that supports established sales practices and ongoing improvement. Champion diversity, inclusion, and the adoption of best-in-class sales methodologies to elevate team engagement and morale.
• Account Manager Development: Support the professional development of team members through coaching, training, and mentorship. Identify and nurture high-potential talent, empowering staff to assume greater leadership responsibility.
• Strategic Account Planning: Work with account managers to create and implement account plans identifying potential growth opportunities. Drive innovative approaches to client relationships, ensuring the team uncovers and capitalizes on new business channels.
• Sales Process Management: Ensure sales processes are implemented and continuously refined for efficiency. Lead process optimization efforts by leveraging data-driven insights and implementing technology solutions to streamline workflows.
• Reporting and Analysis: Track team performance, analyze data, and prepare regular progress reports. Provide actionable recommendations to executive leadership, translating analytics into measurable business outcomes.
• Collaboration: Coordinate with departments such as marketing, product development, and customer success to support a cohesive client experience. Proactively build cross-functional alliances to deliver best-in-class value propositions and exceed client expectations.
• Supervise, guide, train, and support employees to enhance productivity and skill development.

The ideal candidate will have:

• Minimum 5 years of relevant work experience in sales
• 5+ years in Sales Management
• BA/BS degree
• Strong customer-facing and presentation skills, and executive-level communication and interpersonal skills.
• Ability to establish and cultivate strong partnerships with existing customers to grow existing revenue streams to meet or exceed objectives
• Proven people manager and business leader
• Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels
• Willingness to travel as needed, approx. 10 - 25% as needed

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $144,100 -- $261,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.