Equity Derivatives Production Support - Vice President

Apps Support Tech Lead Analyst

The Apps Support Tech Lead Analyst is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions.
• Provide expertise in area and an advanced level of understanding of the principles of apps support.
• Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements.
• Consider the implications of the application of technology to the current environment.
• Identify risks, vulnerabilities and security issues; communicate impact; propose risk mitigation options.
• Act as advisor or coach to new or lower level analysts; allocate work.
• Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuade and influence others through strong and comprehensive communication and diplomacy skills.
• Perform other duties and functions as assigned.

Qualifications:

• 6-10 years experience
• Change Management - Incident Management Experience
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills

Education:

• Bachelor's/University degree, Master's degree preferred

Job Family Group: Technology

Job Family: Applications Support

Time Type: Full time

Primary Location: New York New York United States

Primary Location Full Time Salary Range: $142,320.00 - $213,480.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm). View Citi's EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.